Nightfall Web Console: Salesforce Integration Shows "Event Monitoring Disabled"

Last updated: August 5, 2026

Symptoms

  • Salesforce integration shows "Event Monitoring" is "Disabled"

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Issue

The prerequisites for Event Monitoring have to be enabled from the client's Salesforce.

Environment

  • Nightfall Web Console: Salesforce Integration

  • Salesforce: Salesforce Shield

Resolution

Enable the following Event Monitoring settings directly in Salesforce for the orgs that need monitored:

  • Generate event log files

  • Enable Lightning Logger Events

  • Enable the settings below for storage and streaming:

    • Bulk API Result Event

    • File Event

    • Report Event

    • SessionHijacking Event

Reference Links